Masterful Limited provides a full service solution for kitchenware and houseware brands and importers.
We collaborate closely with our customers to guide them through the buying life cycle; from sourcing, OEM, order follow up & management, quality control and packaging through to shipping and documentation. We have in-depth knowledge in every stage of the kitchenware buying process and we leverage our skills and network to meet customers’ needs, with an emphasis on competitive pricing, quality & reliable delivery.
By comprehensively managing the supply chain, we allow you, our customers, to focus on branding and retail.
Client Servicing
We believe that client service is at the core of any successful business relationship. When working with Masterful, you will have a dedicated team to work with on a daily basis. You will be supported across all aspects of the supply chain, including sales, product innovation, quality control and logistics. Our goal is to work closely with our partners to help grow your business together.
Sourcing & Supplier Network
We have a strong and diverse network of kitchenware suppliers across China. We are able to match your requirements with the most appropriate factory for the right quality product at the right price. Whether a basic kitchen tool or a more complex kitchen gadget, Masterful has the right network and factories to meet your kitchenware sourcing needs.
We consistently look to bring new and innovative kitchenware products to our customers and our vast sourcing network allows us to do just that. Our team of merchandisers work with our factories day in and day out to ensure your brand and products are delivered on point.
OEM (Original Equipment Manufacturing)
We offer a wealth of experience with OEM projects for kitchen tools & gadgets and all kitchen-related products.
Our in-house design team & engineers collaborate closely with both client and factory teams to transform product concepts into reality. Communication is a key to successfully completing a project and we audit factories to monitor and control prototyping, tooling and production. Product adjustments and optimisation are needed during any product creation and our team have the experience and capability to help guide and provide solutions for you.
A key benefit in working with us on kitchenware related OEM projects is the flexibility and trust we can offer through our supply network. Based on your design & quality requirement, we select which factory would be best suited to your needs, whether it be competitive price or superior quality. We always select factories where we have an established working relationship to ensure all elements of the projects are protected.
Quality Control
We take a hands on approach to every order and shipment. We have a rigid quality control process in place and our specialised Inspection team works closely with factories to ensure your item is produced to your standards. We consistently monitor progress during the production cycle and will complete orders through a defined inspection process.
Masterful Limited has a thorough Quality Management System that is both documented and audited, with inspections utilising AQL standards for consistency, and we have earned the ISO 9001 accreditation.
Logistics
Masterful Limited offer a full-service, integrated shipping and logistic solution for our customers. Part of our service offering is assisting with all shipping and documentation requirements. We offer flexibility in shipments through consolidation of multiple vendors which leads to cost savings for our customers. We deal directly with forwarders to support shipping, freight forwarding, warehouse and consolidation.
Documentation
In an ever-changing regulatory landscape, providing the correct documentation is crucial to ensure cargo is delivered in a timely manner and under market regulations. We provide a comprehensive set of export documentation so that cargo will arrive hassle free at your destination.
We work closely with customers and factories to ensure custom and regulatory documentation is obtained prior to shipment. We can also help organise any testing documentation required by law for certain materials.